Privacy Policy

Last updated: February 06, 2023

Epta Care LLC ("us", "we", or "our") operates www.eptacare.com (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name, email address, mailing address and phone number ("Personal Information").

You may choose to create an account with us (“Account”) to make a purchase and to receive updates from us. When you create an Account to purchase a product, you provide Personal Information that we use to verify and fulfill orders you may place via the Site, to communicate with you about such orders, and for marketing purposes.

When you make a purchase, we use third-party Service Providers, to host our checkout process. You will provide certain Personal Information, including your name, shipping and billing address(es), email address and payment information, which our third-party payment processors will process on our behalf, in accordance with their privacy policies. We receive information about your purchase, including your name, email address, billing and/or shipping address(es), and payment processor (but not your complete credit card information), and may use this information to verify and fulfill your order, to communicate with you about your order, and for marketing purposes. Notably, purchasing a product from us requires that you provide us with your email address, and doing automatically adds you to our email marketing list. You can unsubscribe from our email marketing list at any given time.

When you purchase a product, we collect information about the transaction such as the product details, date and location of the transaction, and any reasons provided for a return. If we encounter a problem when processing your transaction, your Personal Information may be used to contact you.

You may choose to submit a product review, in which case you may be asked to provide your name, email address, and some demographic information. We may use this information to verify your purchase. If you submit a review, we will keep your full name and email address private. The content of reviews is public so any demographic information you submit as part of a review can be seen or used by other visitors to the Site, and we are not responsible for any such information.

We collect this information for the purpose of providing the services offered on the Site, identifying and communicating with you, responding to your requests/enquiries, and improving our services.

Log Data

Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third-party services such as Google Analytics that collect, monitor and analyze this data to improve our services.

Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you.

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes to this Privacy Policy

This Privacy Policy is effective as of the date stated above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If you have any questions about this Privacy Policy, please contact us at [email protected]